National Road Carriers Privacy Policy

 

1. Introduction

The National Road Carriers Association (NRC) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us through our website, membership services, events, and other interactions.

By using our website or engaging with NRC, you agree to the terms outlined in this policy.

2. Who we are

NRC is New Zealand’s leading association for road freight transport operators. We provide advocacy, business support, and member services to help operators succeed in a safe and efficient transport industry.

Our contact details are:
National Road Carriers Association (Inc.)
326 Church Street, Penrose, Auckland 1061, New Zealand
Email: enquiries@natroad.co.nz
Phone: 0800 686 777

3. Information we collect

We collect personal and business information directly from you when you:
– Join as a member or renew your membership
– Register for an event, webinar, or training
– Subscribe to our newsletters or updates
– Contact us via our website, phone, or email
– Participate in surveys, consultations, or campaigns

The information we collect may include:
– Name, business name, and contact details
– Fleet or vehicle details (where relevant)
– Payment and invoicing details
– Preferences for communication and services
– Feedback, correspondence, or survey responses

We may also collect aggregated, non-identifiable data such as website traffic statistics using cookies or analytics tools.

4. How we use your information

NRC uses your information to:
– Administer memberships and deliver member benefits
– Provide updates, publications, and newsletters
– Organise and manage events, training, and surveys
– Communicate on industry issues, policy updates, and advocacy work
– Manage partnerships and member offers
– Improve our services and website experience
– Comply with legal obligations

We only use your personal information for the purposes for which it was collected, or as otherwise permitted under the Privacy Act 2020.

 

5. Disclosure of information

We may share information with:
– Trusted NRC service providers and partners who assist in delivering member benefits
– Government agencies or regulators, where required by law
– Event organisers or training providers (for registration purposes)

We do not sell or rent personal information to third parties. All partners and contractors are required to handle your information securely and use it only for authorised purposes.

 

6. Data storage and security

Your information is stored securely in NRC’s membership systems and protected through appropriate technical and organisational measures to prevent unauthorised access, alteration, or disclosure.

We retain personal information only for as long as necessary to fulfil the purpose it was collected for or as required by law.

 

7. Access and correction

You have the right to access and request correction of your personal information held by NRC at any time.
Please contact us at info@natroad.co.nz or 0800 686 777 if you wish to review, update, or delete your information.

 

8. Cookies and analytics

Our website uses cookies and analytics tools (such as Google Analytics) to improve user experience and monitor site performance. These tools may collect information such as IP addresses, browser types, and usage patterns. You can disable cookies in your browser settings, but some features of our site may not function properly as a result.

 

9. Links to other websites

Our website may contain links to third-party websites. NRC is not responsible for the content or privacy practices of those sites. We encourage you to read the privacy statements of any external websites you visit.

 

10. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most recent version will always be available on our website, with the date of the last update clearly shown.

Last updated: October 2025

 

11. Contact us

If you have any questions or concerns about this Privacy Policy or how NRC handles your information, please contact:

Chief Operating Officer

National Road Carriers Association (Inc.)
Email: enquiry@natroad.co.nz
Phone: 0800 686 777