Port Operators Update

Port of Auckland

Resources

Rail

Rail – all services running this weekend 

 

Road

Import and Export bookings available across the day 1900 and 0200, all import bookings have been taken.

Plenty of import and export bookings available over the weekend 

Limited import bookings available on Monday

 

On Dock empty

On Dock empty gate is open Saturday 0001-1500hrs, Sunday 0700-1500hrs, reopening Monday 0700hrs – thereafter 24 hrs.

We are still seeing a number of trucks coming into the MT yard with the twist locks/chains still attached, please can you remind your drivers to disengage twist locks on trailers at the driver safety zone BEFORE entry through the empty gate please.

Please monitor our website for any schedule changes to ETA and cut offs.  

Container Terminal Update

Terminal vessel schedules and volumes continue to remain variable.

Please continue to monitor our website for any schedule changes and we appreciate all efforts to ensure cargo delivery and collection are managed within the designated receival and free-time periods.   

Multi-Cargo (MC) Operations

Currently operating well. The truck grid has been flowing well, at present we are achieving good truck turn times.

28.54% of this week’s gate transactions have been processed through our kiosks. We encourage transporters to use kiosks where possible.

Please work with the shipping lines on forward vessel receival dates and availability of Sunday R&D.

We would like to remind all transporters delivering breakbulk cargo to MC of the breakbulk access fee which came in to effect on the 6th of October – please use this link Book Breakbulk Truck Visit to add truck details for breakbulk deliveries

 

eGate is live at Fergusson Terminal

We have successfully trialled eGate at select Fergusson gates, including the Empty Yard Gate and Fergusson Main GateFrom Wednesday, 1 October 2025, eGate went live across all Fergusson Main Gates for all carriers.  We are encouraging all Transport companies to ensure their teams have been onboarded and commence using eGate within the Fergusson terminal at both the Empty Yard Gate and Fergusson Main Gate.  eGate will become compulsory from March 2026, now is a great time to begin onboarding your team. Starting early will ensure a smooth transition and avoid any pressure as we move closer to the cut-off date.

How eGate works:

eGate allows drivers to use an app on their phones which tracks their arrival through pre-defined geo-fences, providing real-time visibility to the road office. Drivers will see either green or red on their device:

 

  • GREEN: All information is correct, the driver is on time for their slot, or the terminal can accommodate the truck’s arrival. Proceed to the gate.
  • RED: There is an issue. Drivers must park in the truck park, resolve any issues, or wait for their booked time slot.
  • All resources including an onboarding video tutorial, dispatch & driver user guides can be found on POAL website here

Safety Reminder:

To ensure your safety and visibility in operational areas, all clothing must meet the following standards:

Operational Update - PortConnect Public Track & Trace was deactivated on 1 March 2026

PortConnect’s new Track & Trace pricing model will take effect from 1 March 2026 and Public Track & Trace was deactivated.

These changes, and their impact on users, have been communicated to customers on multiple occasions since late last year through multiple industry updates. Full details remain available on the PortConnect News page found https://portconnect.co.nz/#/content/news

With the Go-Live date now less than two weeks away, all customers must take action to ensure uninterrupted access to Track & Trace.

 Action Required – Trading Partner Admin Users Only
To retain access:

  1. Log in to the PortConnect website.
  2. Navigate to the Account menu.
  3. Subscribe to the monthly Track & Trace service.
  4. Enter and confirm your payment details.

Important: All customers (including those expecting to remain on the Free tier) must be subscribed and have payment details loaded in their account.

If these steps are not completed before 1 March 2026:

  • Access to Track & Trace will be removed.
  • Reinstatement may take up to 5 business days.
  • Our customer service teams will be unable to provide container search information or perform Track & Trace searches on your behalf.

We strongly encourage customers to complete setup now to avoid operational disruption.

For assistance with subscription setup, please contact PortConnect User Support directly at info@portconnect.co.nz

Southern Cross Round the Bays, Sunday 8 March 2026

The Southern Cross Round the Bays will take place on Sunday 8 March, road closures will be in place to facilitate the event and ensure the safety of all parties.

Trucks will not be serviced at Fergusson Terminal on Sunday 8 March from 0500 hours to 1500 hours.  Last truck will be processed at 0400 hours (last VBS booking 0330 hours).  R & D operations will resume at 1500 hours (first VBS booking 1530 hours).

If you have specific containers that are urgently required, please contact the Transport Co-ordinators to review what options may be available.

Hazardous Storage allowable time remains the same. Please contact Customer Service if you have a Dangerous Goods container query or special request.

R & D Hours for this weekend

 

Fergusson R & D hours for this weekend:

Date

Road Office Day Shift

Road Office Night Shift

Friday 6 March  

24 hours Road Office available

24 hours Road Office available

Saturday 7 March

00:01 – 19:00 Road Office available

19:01 – 05:00 Kiosk Only

Sunday 8 March

05:01 – 15:00 Road Office Closed

15:01 to 23:00 Road Office available

23:01 – 07:00 Road Office available

Monday 9 March

07:01 – 24 hours Road Office available

24 hours Road Office available

Please contact Transport Co-ordinators for VBS questions and contact Customer Service for any other issues.

Multi-Cargo R & D hours for this weekend:

 Date

Road Office Hours

Friday 6 March  

07:00 – 23:00 hours

Saturday 7 March

07:00 – 15:00 hours

Sunday 8 March

Road Office Closed

Monday 9 March

07:00 – 23:00 hours

Please contact the Multi-Cargo Operations team on 09 348 5346 for any other issues.

You can find out more detail about road closures and the exact timings for the event here

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